Privacy Policy | Hycount

Last Updated: 22 September 2026

HYCOUNT PLASTICS AND CHEMICALS ("Hycount", "we", "us", or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with our website https://www.hycount.com/, communicate with us, subscribe to our updates, or interact with us as a dealer, customer, business partner, supplier, or other business contact.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. About Us

Company Name: HYCOUNT PLASTICS AND CHEMICALS

Registered/Business Address:
KP/XII/15,16,17,18,
Kulangara Purayidom, Kollam - Shencottah Road,
Mangad, Kollam, Kerala – 691004, India

Website: https://www.hycount.com/

Hycount operates in the manufacturing and supply of products including PVC/plastic piping systems, paints, coatings, solvent cements, hoses, and related products.

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

A. Information Provided Directly

You may voluntarily provide information such as:

Name
Mobile/telephone number
Email address
Business or company name
Business address
Dealer/distributor information
Product or business enquiry details
Communication preferences
Any other information you choose to provide to us

B. Dealer and Business Contact Information

Hycount may obtain dealer, distributor, retailer, contractor, or other business contact information through offline business channels, including business meetings, trade interactions, dealer visits, product enquiries, business cards, referrals, sales activities, and other legitimate business interactions.

Such information may include the person's name, business name, mobile number, email address, business location, and relevant business information.

We use this information primarily for legitimate business purposes such as communicating with dealers, responding to enquiries, providing product information, coordinating business activities, and maintaining business relationships.

C. Information Collected Through Our Website

When you visit our website, certain technical information may be collected automatically by the website or its hosting/service providers. This may include:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referring website or source
Basic website usage information

This information may be used to operate, secure, maintain, and improve our website.

3. Newsletter and Marketing Communications

Our website may allow visitors to subscribe to Hycount news and updates.

If you voluntarily provide your email address and subscribe to our communications, we may use your information to send:

Company news
Product updates
Business updates
Product announcements
Offers or promotional communications
Other information relevant to our products and services

You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe option provided in the communication or by contacting us using the details provided below.

4. Use of Personal Information

We may use personal information for purposes including:

Responding to enquiries and requests
Communicating with customers, dealers, distributors, retailers, contractors, and business partners
Managing dealer and business relationships
Providing product information
Processing business enquiries
Providing customer support
Sending requested information and updates
Sending newsletters and marketing communications where permitted
Improving our products, services, and website
Maintaining website security
Preventing fraud, misuse, or unauthorized activity
Complying with applicable legal and regulatory requirements
Performing other legitimate business and administrative activities

We seek to use personal information only for appropriate and relevant purposes.

5. Mobile Numbers Obtained Through Offline Channels

Hycount may maintain business contact information, including mobile numbers, collected through offline business activities.

Where such information is used for business communication or marketing, we aim to ensure that communications are relevant to the recipient's business relationship or potential business relationship with Hycount.

If you receive communications from Hycount and do not wish to receive further marketing or promotional communications, you may request that we stop such communications by contacting:

Jerin. S
Privacy Policy Officer
Email: jerin@hycount.com
Phone: +91 77360 22292

We will take reasonable steps to process such requests.

6. Sharing of Personal Information

We do not sell personal information to third parties.

We may share personal information where reasonably necessary with:

Service providers supporting our website, hosting, communication, IT, or business operations
Marketing or communication service providers acting on our behalf
Professional advisers and consultants
Government authorities, regulators, law-enforcement agencies, or other entities where required by applicable law
Other parties where disclosure is necessary to protect our legal rights, property, security, or business interests

Where third-party service providers process personal information on our behalf, we seek to use appropriate contractual, technical, and organizational safeguards.

7. Data Security

We take reasonable technical, administrative, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including maintaining business relationships, fulfilling business and legal requirements, resolving disputes, enforcing agreements, and complying with applicable laws.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

9. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, improve user experience, and maintain website security.

Cookies may be placed by Hycount or by third-party service providers used to operate or analyze the website.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

10. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or other external services.

Hycount is not responsible for the privacy practices, content, security, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our website and business services are intended primarily for businesses, dealers, customers, and other users capable of entering into business or commercial relationships.

We do not knowingly seek to collect personal information from children.

If you believe that a child has provided personal information to us, please contact our Privacy Policy Officer so that we can take appropriate action.

12. Your Choices and Requests

Depending on applicable law, you may have rights relating to your personal information, including the ability to:

Request information about the personal data we process about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request cessation of certain marketing communications
Raise a complaint regarding the handling of your personal information

Requests can be submitted to our Privacy Policy Officer using the contact details below.

We may need to verify your identity before processing certain requests in order to protect personal information from unauthorized access.

13. Withdrawal of Consent

Where we process personal information based on your consent, you may withdraw that consent by contacting us.

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. Certain information may also need to be retained where required by law or where another lawful basis for processing applies.

14. Complaints and Grievances

If you have any concerns regarding our collection or use of personal information, you may contact our Privacy Policy Officer.

We will review and address privacy-related complaints and requests within a reasonable period and in accordance with applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable legal and regulatory requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to periodically review this Privacy Policy.

16. Contact Us

For questions, requests, complaints, or concerns relating to this Privacy Policy or the handling of personal information, please contact:

HYCOUNT PLASTICS AND CHEMICALS

KP/XII/15,16,17,18,
Kulangara Purayidom, Kollam - Shencottah Road,
Mangad, Kollam, Kerala – 691004, India

Website: https://www.hycount.com/

Hycount

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